Privacy Policy for ViewSonic Account

Introduction

This privacy policy is for ViewSonic Account and is intended to inform users of the use of their personal information and their privacy rights on the ViewSonic Account.

Please note that references to the EU General Data Protection Regulation (GDPR) in the jurisdiction of the United Kingdom (UK) are instead references to the United Kingdom General Data Protection Regulation (UK GDPR). The UK GDPR and the EU GDPR contain similar rules, but apply to EU and the UK respectively.

The responsible party within the meaning of data protection laws, in particular the GDPR, is:ViewSonic Corporation 10 Pointe Dr., Suite 200, Brea, CA 92821, USA customerservice@viewsonic.com

Your Data Subject Rights

You can exercise the following rights at any time using the contact details provided by our data protection officer:

Information about your data stored by us and its processing (Art. 15 GDPR),
Correction of incorrect personal data (Art. 16 GDPR),
Deletion of your data stored by us (Art. 17 GDPR),
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
objection to the processing of your data by us (Art. 21 GDPR) and
Data portability, insofar as you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us consent, you can revoke it at any time with effect for the future.

Should the applicable laws on the protection of personal data and the privacy of the individual user in your relevant jurisdiction grant you further rights these shall naturally be followed as well.

You may at any time lodge a complaint with a supervisory authority, e.g. the competent supervisory authority in the federal state, province, or country of your residence or the authority responsible for us as the controller.

Collection of General Information

Nature and purpose of processing:When you access our ViewSonic Account, i.e., when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (so called “server log files”) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

To ensure a smooth connection setup of the ecosystem,
To ensure a smooth use of our ecosystem,
To ensure a smooth use of ViewSonic products,
To evaluate system security and stability, and
To optimize our ecosystem.

We do not use your data to draw conclusions about you personally. Information of this kind is statistically evaluated by us anonymously, if necessary, in order to optimize our website and the technology behind it.

Legal basis:The processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:Recipients of the data may be technical service providers who act as data processors for the operation and maintenance of our website.

Third country transfer:The collected data may be transferred to the following third countries:

European Union (EU), European Economic Area (EEA) and United Kingdom (UK)
United States of America
Taiwan

The following data protection guarantees are in place: Standard Contractual Clauses

Storage period:Data is deleted as soon as it is no longer required for the purpose for which it was collected. For data used to provide the website, this is generally the case when the respective session has ended.

In the case of storage of data in log files, this is the case after 45 days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are anonymized, so that an assignment of the calling client is no longer possible.

Provision prescribed or required:The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website is not guaranteed. In addition, individual services and services may not be available or may be limited.

Objection:Please read the information about your right to object below.

Cookies

Nature and Purpose of Processing:A cookie is a small data record that is saved on your end device and contains data such as personal page settings and login information, for example, your acceptance of the language settings. These data records are produced and sent to you by the web server which you connected to using your web browser.

Legal Basis:Cookies that are required to carry out the electronic communication process or to provide certain functions requested by you are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies for the error-free and optimised provision of its website. Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are set, these are set during the course of the third party services listed below and are subject to your consent. And exact list of the cookies set, their purpose, storage duration and legal basis can be found here.

Recipients:Recipients of the data may be technical service providers who act as data processors for the operation and maintenance of our website.

Third country transfer:The collected data may be transferred to the following third countries:

European Union (EU), European Economic Area (EEA) and United Kingdom (UK)
United States of America
Taiwan

The following data protection guarantees are in place: Standard Contractual Clauses

Storage period:Some of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

Provision Prescribed or Required: The provision of the aforementioned personal data is neither prescribed by law nor by contract. However, the functionality of this website may be limited if cookies are deactivated. If you wish to access the full functionality of our web pages and use it in the most convenient way possible, however, you should accept cookies which allow you to use certain functions and/or make the website more user-friendly.

Technical opt-out option:You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases, or in general, and activate the automatic deletion of cookies when closing the browser.

Depending on the provider of your browser, you will find the necessary information under the following links:

Objection:Please read the information about your right to object below.

Registration of a ViewSonic Account

Nature and purpose of processing:When you create an account for ViewSonic Account, the following data is processed:

First and last name
E-mail address
A checksum of the password you have chosen
The time of your registration as well as the last change of your user data
Logging of accesses
Logging of failed login attempts and system errors
Notifications received, as well as information about which notification has already been seen/clicked on

This data is used to log you into your account, maintain your account, communicate with you, bill you, allow you to use ViewSonic other systems, uphold our contractual obligations and if you have consented thereto, provide you with monthly reports, newsletters and similar material.

Depending on whether you have chosen a subscription or not, we may be subject to various legal obligations regarding your subscription that entail data processing. These include, for example, requirements under tax laws and statutory accounting, the fulfillment of requests by external parties, e.g. the requirements of supervisory or law enforcement authorities, as well as the fulfillment of tax control and reporting obligations.

Legal basis:The legal basis for the processing is either your consent to the processing, or the processing is necessary for the conclusion and maintenance of a contract.

Recipients:Recipients of the data are, if applicable, technical service providers who act as data processors for the operation and maintenance of ViewSonic Account and your account and subscription.

Depending on which payment method you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the payment service selected by you in the ordering process.

Other recipients of your personal data are, for example, public bodies and institutions (e.g. tax authorities, law enforcement agencies) in the event of a legal or official obligation, tax advisors, business and payroll tax auditors (legal audit mandate).

Third country transfer:The collected data may be transferred to the following third countries:

European Union (EU), European Economic Area (EEA) and United Kingdom (UK)
United States of America
Taiwan

The following data protection guarantees are in place: Standard Contractual Clauses

Storage period:Your organisation, as the data controller, is responsible for implementing all deletion deadlines. If you wish to delete your account, because you have withdrawn your consent to the processing, please use the “delete my account” option.

Provision prescribed or required:The data collected on the basis of your consent is deleted as soon as it is no longer required for the purpose for which it was collected or you have withdrawn your consent. Should your account be inactive for a period of 3 years, we will delete the account and all related personal information, as it is deemed to be no longer required for the purpose for which it was collected. Alternatively, if you wish to delete your account, please use the “delete my account” option.

We store data processed on the basis of a contract in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Single-Sign-On

We also enable Single-Sign-On Logins to allow you to log in via other online access data for an easier and more comfortable access to your online products. Of course, you can also register an account by creating your own login.

We provide the following Single-Sign-On methods:

Google
Microsoft
Apple
Taiwan MOE (only available in Taiwan)
Facebook

Service providers for the above-mentioned methods are:

Google: Google Inc., for EU/EEA: Google Ireland Limited, Gordon House, 4 Barrow Street, Grand Canal Dock, Dublin 4, D04 V4X7, Ireland) with their privacy notice: https://policies.google.com/privacy?hl=en-US

Mircosoft: Microsoft Inc., for EU/EEA: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland with their privacy notice: https://privacy.microsoft.com/en-us/privacystatement

Apple Inc., for EU/EEA: Apple Distribution International Limited, Hollyhill Industrial Estate, Hollyhill, Cork, Ireland with their privacy notice: https://www.apple.com/legal/privacy/en-ww/

Taiwan MOE: Ministry of Education Republic China (Taiwan), No.5, Zhongshan S. Rd., Zhongzheng Dist., Taipei City 100217, Taiwan (R.O.C.) with their privacy notice: https://english.moe.gov.tw/cp-44-14922-7A7E4-1.html

Facebook: Meta Inc., for EU/EEA: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland with their privacy notice: https://www.facebook.com/privacy/policy/

When using Single-Sign-On options, the following data is processed, and may be transferred to the service providers above:

First and last name
Respective e-mail address
In case of Taiwan MOE additional school ID

The legal basis is your consent in accordance with Art. 6 para. 1 lit. a) GDPR (within EU). You can withdraw your consent any time for the future. You would then need to create a new account based on new information via Single-Sign-On or our registration process to further use our products. We store your data as long as your consent is given.

The provision of your data is neither legally nor contractually required. It is possible to generate your own ViewSonic account in order to use our products.

Information about your right of objection according to Art. 21 GDPR

Individual right of objectionYou have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Art. 6(1)(f) GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

Recipients of an objection

ViewSonic Corporation Address: 10 Pointe Dr., Suite 200, Brea, CA 92821, USA E-Mail: customerservice@viewsonic.com

Changes to our privacy policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Questions on data protection

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:

ViewSonic Corporation 10 Pointe Dr., Suite 200, Brea, CA 92821, USA E-Mail: customerservice@viewsonic.com